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Shipping Status & FAQ

Stay up to date with your order!

How long will it take for me to receive my order?

We ship nationwide using trusted carriers, and you’ll receive tracking information as soon as your order ships. Most orders are processed within 1–3 business days. Due to high demand and fulfillment volume, delivery typically takes 10–15 business day

How do I make changes to my shipment?

In some cases, we can make updates to your order before it ships. If you need to make a change to your shipping address or order details, please contact us immediately using our Contact Form. Once your package has shipped or reached the final stage o

Do you ship internationally?

Yes, we do!. TreadLyft proudly serves customers in Canada, Mexico, the United Kingdom, Australia, and other select regions. We’re working hard to make our mobility and lifting solutions accessible worldwide. Here’s what to know:. Shipping Fee: Automa

What should I do if items are missing from my order?

We’re sorry for the trouble and we’re here to make it right. Please start by carefully checking all packaging materials. Some parts or accessories may be tucked inside compartments or under flaps. If something still appears to be missing, contact our

How can I update my shipping address before my order has shipped?

If your order hasn’t shipped yet, we can help you update your shipping address. Please email us right away at [email protected] with your order number and the new address you'd like to use. If the order is still in the processing stage, we’ll do