treadlyft logo
treadlyft logo

All articles

What should I do if items are missing from my order?Updated 15 days ago

We’re sorry for the trouble and we’re here to make it right.

Please start by carefully checking all packaging materials. Some parts or accessories may be tucked inside compartments or under flaps. If something still appears to be missing, contact our team right away at [email protected] or through our Contact Page.

To help us assist you faster, please include:

  • Your order number

  • A list of missing items

  • (Optional) Photo of the packaging and contents

Once we confirm, we’ll promptly ship the missing components to you.

Thanks for your patience we’ve got your back.

Was this article helpful?
Yes
No