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Tread Lyft

 Wheelchair Mobility

Reviews

treadlyft

Most LMNs are issued within 2&#x2013;5 hours. If it takes longer, please check your spam folder or contact <a data-start="2569" data-end="2588" rel="noopener">support@truemed.com</a> for help.

Most LMNs are issued within 2–5 hours. If it takes longer, please check your spam folder or contact support@truemed.com for help.

How long does it take to receive my LMN?

HSA/FSA & Payment Support

FAQs

Will My Wheelchair Fit the TreadLyft Assist+?

Where can I download the user manual for the Assist+?

How Much Space Do I Need to Use the Assist+ on Stairs?

The Assist+ FAQs

Wheelchair Mobility & Caregiving

Frequently Asked Questions

What payment options are available?

I didn't receive an order confirmation email after checking out. What happened?

What should I do if I forgot to apply my discount code at checkout?

What happens if there’s an error with my payment method or I need to change it after placing an order?

Checkout

Can I use multiple discount codes?

Where do I enter my discount code or gift card?

Discounts & Gift Cards

Payment

How long will it take for me to receive my order?

How do I make changes to my shipment?

Do you ship internationally?

What should I do if items are missing from my order?

How can I update my shipping address before my order has shipped?

Shipping Status & FAQ

Do you offer free shipping?

How much does shipping cost?Updated 10 months ago

Cost Of Shipping

Shipping

What does checking out with Truemed look like?

How do I save money by using Truemed?

Why don’t I see the Truemed option at checkout?

Why was my HSA/FSA card declined?

What if I get an MCC code error?

Why is there no 30% discount showing at checkout?

Checking Out with Truemed

What are HSA and FSA accounts?

How does using my HSA/FSA account save me money?

How much can I contribute each year?

Can I use my HSA/FSA card at checkout?

What if Truemed doesn’t show up as a payment option?

What if my HSA/FSA card doesn’t work?

What is a Letter of Medical Necessity (LMN)?

Are there any fees to use Truemed?

Can I still use Truemed if I don’t have enough HSA/FSA funds?

What if I don’t have an HSA/FSA account?

Can I use Truemed if I live outside the U.S.?

I’ve already taken the health survey. Do I need to do it again?

How do I submit for reimbursement?

What if my reimbursement is denied?

How long does delivery take?

Do you ship worldwide?

Do you offer refunds or exchanges?

What do I do if I receive the wrong item in my order?

What if my package gets lost or arrives damaged?

What’s your return policy?

What is your shipping policy?

How long does it take to receive my LMN?Updated 6 hours ago