What is your shipping policy?Updated 10 days ago

At TreadLyft, we take pride in delivering powerful stair mobility solutions safely and efficiently to customers across the U.S. and beyond.

Standard Shipping – United States

Free shipping nationwide on all U.S. orders. We ship using trusted carriers like UPS, FedEx, and regional partners to ensure reliable, trackable delivery.

• Processing Time: Typically within 1–3 business days
• Estimated Delivery: 10–15 business days
• Tracking: You’ll receive real-time updates via email once your order ships

International Shipping

We proudly serve customers in Canada, Mexico, the United Kingdom, Australia, and other select regions.

• Shipping Fee: A shipping fee is calculated at checkout based on your location and the product size/weight.
• Duties & Taxes: Customs duties, import taxes, and clearance fees may apply depending on your country and are not included in our shipping rate.

Inventory & Backorders

Due to strong demand — especially for our Assist+, ProLyft, and MaxHaul series — some units may be temporarily out of stock.

• You may still place an order to reserve your unit in the next available shipment.
• Orders are fulfilled in the order received.
• Restocks typically ship within 10–15 business days of your purchase.
• You’ll receive email updates with tracking once your unit is on the way.